Transfer to Attendant

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Тел. : (495) 730-4022 |

Transfer to Attendant

Functional description
Transfers the call of the busy extension subscriber to the attendant.
Operating procedure
Transfer of the extension subscriber to the attendant

Press ”Hook Flash" or “TRANS”(Transfer) button on conversation.

The counterpart subscriber who is currently on the line will hear a hold sound and the extension subscriber will hear second dial tone.
When one of the “Attendant Calling Code”, “Attendant Telephone Number” or “Attendant Representative Number” is dialed, the subscriber on hold will be transferred to the attendant and hear the ringing sound, whereas the forwarding extension subscriber will hear the Service Set Tone.
When the attendant answers, a call between the transferred subscriber and an attendant will be made.

Service conditions
Screened Transfer function is not provided.

Data generation
Assign a Attendant Calling Code

[2.1 System Numbering Plan – Feature Code Plan ⇒ATD Calling Code]

Assign a Attendant Extension Number

[3.1 Extension Information ⇒ Tel No]

Assign a Attendant Representative Number

[5.5 ATD Representative No]