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Through Dialing

Functional description

The operator makes an outgoing call after occupying the concerned trunk on behalf of the extension subscribers whose trunk outgoing is denied.

Operating procedure

  • The operator is busy with the extension subscriber.
  • The operator dials the trunk access code if the extension subscriber wants to make a trunk line call.
  • The serial number of the available trunk will be displayed on the attendant LCD and the extension subscriber will be automatically put on a hold and hear the hold sound.
  • The operator presses the “CONNECT” key.

    5 The attendant LCD will be cleared, the extension subscriber hears the attendant dialing tone and the attendant is released.

    6 The extension subscriber dials the telephone number of the external subscriber.

  • The operator is busy with the extension subscriber.
  • The operator dials both the trunk access code and the telephone number of the external subscriber.
  • The extension subscriber will hear a hold sound, whereas the operator hears an attendant dialing tone.
  • The operator presses the “CONNECT”(Connection) key.

    5 The attendant will be released. The extension subscriber on hold will make a call with the external subscriber.

    Service conditions

    • When the operator presses the “CLR”(Clear) button while listening to the trunk dial tone, the trunk will be released and a call with the extension subscriber will be resumed.
    • When the operator presses the “RLS”(Release) button while listening to the trunk dial tone, both the trunk and extension subscriber will be released.
    • When the operator checked to see if the busy counterpart subscribers are making a call after pressing the “CONNECT”(Connection) key, he/she can determine whether releasing it by pressing the “RLS”(Release) key or releasing it automatically by pressing the “CONNECT”(Connection) key instead of the “RLS”(Release) key.

    Data generation

    • Determines whether the attendant will press the “RLS”(Release) key or presumes to press the “RLS”(Release) key automatically in time of release after the attendant makes an outgoing call.

    [5.6 ATD Service ⇒ Use ATD Force Release]



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